Tenancy Support Officer (Stage 3 & 4)

  • img Exeter
  • amount £27,560.00 - £27,560.00 Yearly
  • time Full-Time (37.5 hours per week)

About the role
Work alongside young people living in YMCA Exeter's supported housing as part of our Stage 3 & 4 team, helping them to sustain their tenancy, develop life skills, and prepare for independent living. You'll hold a caseload of residents, providing tailored support plans and practical guidance, while delivering a compassionate service that reflects the Christian ethos of YMCA Exeter.


Key responsibilities 

  • Support a caseload of residents with benefits, budgeting, life skills and daily living
  • Deliver outreach support and connect residents with community groups and specialist services
  • Liaise with external agencies and provide advocacy where needed
  • Maintain accurate records, logs and reports



What you'll receive in this role

  • Health Cash Plan Scheme
  • The opportunity to work in a supportive team
  • Training and development opportunities
  • Full-time (37.5 hours per week), at £27,560 per annum



What we're looking for

  • A caring, adaptable team player
  • Ability to build professional, supportive relationships
  • Strong, organisational and record-keeping skills
  • Confident working independently, including occasional evening working
  • A personal commitment to the Christian faith, actively supporting and living out the ethos of YMCA Exeter



If you're interested in this role, we'd love to hear from you! The closing date for applications is 9am on 21st August 2026, Interview date: 27th August 2026.